Zena jhumar

Ready-to-Ship: Dispatched within 2–4 working days after your order is confirmed. Delivery times are estimates and vary by destination but generally take 3–7 business days once shipped. Please note that orders are not dispatched on weekends or UK Bank Holidays.

Made-to-Order & Pre-Order: Estimated lead times are shown on each product page and at checkout. These are approximate and may vary, as every piece is individually handcrafted. If you have a strict deadline, we encourage you to contact us before placing your order.

Duties & Taxes: International orders may be subject to duties or taxes not included at checkout. These are set by your local customs authority and must be paid directly by the customer.

Delivery Time Confirmation: For urgent or expedited requests, please reach out to us via WhatsApp and our team will be happy to assist.

For full details, please see our Shipping Policy.

Customisation is available on select pieces. For all bespoke requests or personalisation enquiries, please contact our dedicated WhatsApp support team. We will gladly assist you in exploring available options and tailoring your piece to reflect your unique vision.

To maintain the beauty and longevity of your Anayah jewellery, store it in a cool, dry place away from direct sunlight and moisture. Avoid contact with perfumes, lotions, or harsh chemicals, as these can tarnish metals and damage gemstones. Gently clean your jewellery with a soft, lint-free cloth after each wear to remove oils and dirt. For intricate or delicate designs, we recommend periodic professional cleaning.

Handcrafted Variations: Each Anayah creation is meticulously handcrafted by skilled artisans. As a result, slight variations in colour, stone size, and fine details are natural and should be expected. These subtle differences are part of the charm and individuality of handmade jewellery no two pieces are ever exactly alike.

Flexible Earring Stems: Our earring stems are thoughtfully crafted from a softer material to provide flexibility and help prevent snapping. A gentle bend or curve in the stems is intentional and not considered a fault or defect; it is part of the design’s functional integrity.

Natural Stone Inclusions: Semi-precious stones and doublets may display natural inclusions, which enhance their authentic, organic beauty. These inclusions such as internal patterns or surface markings are not flaws but unique characteristics of the material.

Doublet Characteristics: For pieces featuring doublets, the bottom layer is crafted from quartz. As a result, the underside of the stone may show hazy textures, crack-like patterns, or even subtle greenish marks. These features are entirely normal, expected, and inherent to the nature of doublet construction, adding to the piece’s artisanal authenticity.

Size & Measurement Variations: All size specifications and measurements provided are intended as guidelines only. As each piece is handcrafted in small batches, slight variations in dimensions may occur. These differences are a natural part of artisanal production and contribute to the individuality of each creation.