Jessie J wearing Omysha

Ready-to-Ship Items: Our ready-to-ship pieces are typically dispatched within 2–4 working days after your order is received. Delivery times vary by location but generally require an additional 4–7 working days. For expedited shipping requests, please contact us prior to placing your order so we can assist.

Made-to-Order & Pre-Order: Specific lead times for made-to-order or pre-order items are indicated near the “Pre-Order Now” button. Please review these carefully to understand production timelines before purchasing.

Delivery Time Confirmation: For precise delivery estimates or urgent requests, we encourage you to reach out to us via WhatsApp. For full details, refer to the Shipping Policy section on our website.

Customisation is available on select pieces. For all bespoke requests or personalisation enquiries, please contact our dedicated WhatsApp support team. We will gladly assist you in exploring available options and tailoring your piece to reflect your unique vision.

To maintain the beauty and longevity of your Anayah jewellery, store it in a cool, dry place away from direct sunlight and moisture. Avoid contact with perfumes, lotions, or harsh chemicals, as these can tarnish metals and damage gemstones. Gently clean your jewellery with a soft, lint-free cloth after each wear to remove oils and dirt. For intricate or delicate designs, we recommend periodic professional cleaning.

Handcrafted Variations: Each Anayah creation is meticulously handcrafted by skilled artisans. As a result, slight variations in colour, stone size, and fine details are natural and should be expected. These subtle differences are part of the charm and individuality of handmade jewellery — no two pieces are ever exactly alike.

Flexible Earring Stems: Our earring stems are thoughtfully crafted from a softer material to provide flexibility and help prevent snapping. A gentle bend or curve in the stems is intentional and not considered a fault or defect; it is part of the design’s functional integrity.

Natural Stone Inclusions: Semi-precious stones and doublets may display natural inclusions, which enhance their authentic, organic beauty. These inclusions — such as internal patterns or surface markings — are not flaws but unique characteristics of the material.

Doublet Characteristics: For pieces featuring doublets, the bottom layer is crafted from quartz. As a result, the underside of the stone may show hazy textures, crack-like patterns, or even subtle greenish marks. These features are entirely normal, expected, and inherent to the nature of doublet construction, adding to the piece’s artisanal authenticity.